Shipping & Returns

Fast, reliable delivery and hassle-free returns

Shipping Policy

Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Delivery within India

Standard Shipping: 4–7 business days
Express Shipping: 2–3 business days (where available)

Shipping Charges

Shipping charges are calculated at checkout based on your location and delivery method. Free shipping may be available on eligible orders—check our homepage for current offers.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor delivery.

Returns Policy

Eligibility

Returns are accepted within 7 days of delivery if the product is unused, unopened, and in original packaging.

Non-Returnable Items

For hygiene reasons, opened or used skincare products cannot be returned unless defective or damaged.

Damaged or Defective Products

If you receive a damaged or defective item, contact us within 48 hours at convictioncareformulations@gmail.com with photos. We will arrange a replacement or refund.